Shipping Ordering from batsandball.com? We can ship to virtually any address worldwide. Shipping rates and delivery times may vary based upon the destination address. We ship goods immediately after the confirmation of the payment. An order can take upto 5 to 7 business days to reach its destination depending upon the country of delivery. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We use FedEX, UPS, TNT, and Hong Kong Speed Post. Local Delivery in Hong Kong is free of charge if the purchase is more than HK$ 1500. Delviery Time When you place an order, we will estimate shipping and delivery dates for you based on the availability of the products and the shipping options you choose. Shipping date estimates will appear in the order form. After placing your order, you will see both shipping and delivery date estimates in the order confirmation e-mail. You can send us any questions related to your purchase at sales@batsandball.com . Return Policy 1- Return claims should be made within 7 business days & products returned should be in the original packaging and condition. Shipping related charges are not refundable. 2- Items on sale or special price items are not returnable. 3- Returns should be made with a valid reason, for example damaged on arrival by courier etc. 4- Credits given for the returns could be used to purchase other items. 5- A 7% restocking fee will be charged on returns. Please notify us for any returns at sales@batsandball.com immediately.